After Sales | HiRef S.p.A.

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After sales

After sales

Your satisfaction is our main priority.

To be able to offer high quality After Sales service, we have set up HiRef Service, a technical team which, with over 50 authorised service centres in Italy and more than 60 distributors worldwide, offers guaranteed fast response from the time of delivery throughout installation, management and maintenance of the plants.

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HiRef Service

HiRef Service has a flexible and highly responsive structure to guarantee professional, technical and skilled support, and help you solve any difficulties or settle any doubts that may arise after your purchase.

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services

How we can help you

  • 01 / 07

    Easily available, prompt intervention

    We can supply quick service everywhere in Italy and in other countries, with our trademark professionalism and industry-specific skills.

  • 02 / 07

    Remote monitoring

    Upon request, we can carry out online monitoring of your system, to prevent any malfunctions and take prompt action if necessary.

  • 03 / 07

    Commissioning

    We offer assistance for the first-time start-up of your system.

    We guide you during the start-up phase to guarantee optimal, efficient and durable system operation.

  • 04 / 07

    F-Gas maintenance and inspections

    Regular maintenance of the machines allows operation and performance optimisation to avoid unexpected failures. HiRef Service can offer you ordinary maintenance plans and contracts, for constant mo ...

  • 05 / 07

    Warranty extension up to 5 years

    You can extend the warranty period of your air conditioning system up to 5 years. This way, you will be protected for longer in the event of unexpected costs.

  • 06 / 07

    Information and documentation

    We are at your disposal to provide all the information you need, from the time of installation throughout the management and maintenance of our machinery. We also supply all the details relating to ...

  • 07 / 07

    Spare parts

    The use of original spare parts will guarantee maximum reliability and efficiency. Our spare parts will preserve the performance and consumption levels of your system, and keep its operational safe ...

Start request form
Fill out the start-up request form

pdf, 332K

Service under warranty form
Form to request service under warranty

pdf, 166K

Need more information?

Submit an inquiry
We will be happy to reply as soon as possible.
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